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CRM

The smart way to manage your customers

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What do you know about your Customers?

Use Synerise.CRM to anticipate user behavior and needs in real-time, analyze different factors from their histories to get to know what they need even before they know it!

Data Sources

To give you a 360 degree customer view we synchronize all your customer data and track all their activity, not only from your website and mobile app, but also from other touch points, such as e-mail, POS, SMS, WiFi tracking and beacons. All in real-time.

Real-time tracking

To meet your customers' needs you have to react at the right time. Getting information about their activity in real time gives you that possibility. Use real time tracking and move your business to a new level.

Synerise CRM Features

Segmentation

Create segments of similar customers according to demographic and behavioral along with the appropriate filters. Build segments that you want to analyse or create marketing campaigns for them.

Smart List

Select a few customers using a check box, then add all customers marked with a given tag, and maybe someone from a specific demographic segment. Later assign all of them to a new Smart List. You may use it later to send dedicated messages to all customers on this list.

Database Import/Export

Press one button and import a list of customers from an external source, or export it to use in other programs.

Search Engine

Do you want to find a particular customer in your CRM? Just type a name in the search engine.

Lead Management

Simplify the lead management process by having all notes and tasks directly on one page. No more confusing e-mails and missing hot leads.

Segmentation

Create segments of similar customers according to demographic and behavioral along with the appropriate filters. Build segments that you want to analyse or create marketing campaigns for them.

Smart List

Select a few customers from check box, later add all customers marked with a given tag, and maybe someone from a specific demographic segment, and assign all of them to a new Smart List. You may use it later to send dedicated messages to all customers on this list.

Database Import/Export

Press one button and quickly import customer or products lists from an external source. You can also export them and use them in other programs.

Sort Bar

Sort customers by their last activity by using the sort bar.

Timeline Tracking/Customer View 360

See a chronological list of every interaction of your customers, including store visits, website visits, e-mails, push notifications and social media activity.

Transactions

Analyse your customers’ buying behavior to create segments based on the structure and dynamics of their expenses.

Activities

Check customers' online & offline activities in real time and their responses to your main marketing and sales campaigns.

Lead Management

Simplify the lead management process by having all notes and tasks directly in the software.