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Customer Success & Integration Manager – Krakow

Synerise, a leader in marketing cloud technology, is looking for a Customer Success & Integration Manager. We carry out projects in the field of Big Data and Machine Learning. We create a comprehensive marketing intelligence platform that combines both offline and online worlds. It is a powerful and intuitive marketing tool which uses artificial intelligence, semantic web, predictive analysis, machine learning and marketing automation to better understand customers. We are now expanding our Customer Success & Integration Department (CSI) to include team members to support client onboarding. CSI is responsible for ensuring that Synerise clients are able to deploy the application quickly and easily. Our clients include well-known brands and market leaders. If you're ready to lead a team and fill a key role at Synerise, contact us today!

Location: Krakow

Responsibilities include:

  • managing implementation of Synerise software at enterprise-level companies
  • delivering documentation detailing implementations
  • collaboration with Solution Architects and Product Owners

We expect:

  • strong analytical and communication skills
  • excellent planning, organizational and execution skills
  • knowledge of REST API terminology
  • basic knowledge of JavaScript and jQuery
  • knowledge of Postman or similar software
  • high motivation for self-development and a desire to acquire knowledge
  • English at advanced level, both written and spoken

Nice to have:

  • experience working with Office365 environment
  • knowledge of Apache Hadoop ecosystem
  • knowledge of Scala and Node.js
  • experience in software implementation at enterprise-level companies

In return, we offer:

  • opportunity for professional development and a chance to take part in a strategic and ambitious Big Data-related project utilizing new technologies
  • hardware and software chosen by you
  • self development - we will not let you stay on the same level and we want you to become a better specialist
  • opportunity to work in an international environment with top clients from various branches
  • flexible working hours - you can start your work from any hour you want
  • work in a friendly team in great atmosphere - we guarantee that you will come to work with a smile everyday
  • competitive salary appropriate to your skills and knowledge

Please send your CV to careers@synerise.com. In the title please write the name of the position.

In your application please include the following statement:
“I hereby give my consent to the processing of my personal data included in my job application for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the Personal Data Protection Act as of 29 August 1997, Journal of Laws No. 133, item 883)".

Please be informed that we will contact selected candidates only. We will consider only those applications that include the candidate's consent to process personal data.

Business Development

Plac Europejski 1
00-844 Warsaw
Poland

AI Research Center

Herberta 2
00-412 Warsaw
Poland

Company Headquarters

Podole 60
30-394 Krakow
Poland