Endpoint Engineer

Synerise is not just another tech company. It is a space where the language of AI algorithms and advanced technology is translated into real business opportunities. We passionately support our clients by providing innovative solutions to transform them into top business players. 

We do this by creating an exceptional culture based on freedom of thought, boldness and respect for talent with great (really great!) people on board, a happy office environment focusing on courage and enthusiasm in everything we do. See if you fit into our diverse and dynamic environment where we constantly evolve together with the growth of our clients. 

We are currently looking to recruit an Endpoint Engineer. This role can be based in Kraków or in Warsaw. 

Languages: Fluent in Polish & English

The Global IT team provides operations and management of the company’s endpoints management platforms. The candidate's primary role will provide operational and technical engineering support for these responsibilities involve analyzing business needs and opportunities, then developing and executing system enhancements and new technology installations as well as providing third-level technical support and training.

Sounds interesting so far? Keep reading.

  • Do you want to have a real impact on the technology created and clients’ successes?
  • Are you ready to apply your best knowledge, skills and experience to deliver the best possible quality?
  • Are you not afraid to take risks and show initiative while creating innovative solutions?

If you answered YES to these questions it may mean you’ve found your dream job.

What will you do on a daily basis? 

  • Manage and support the Synerise Mac/Windows/Linux program & develop future roadmaps,
  • Manage and support Mobile Device Management solution,
  • Verify technology standards and best practices are maintained across the organization,
  • Collaborate with Security and IT colleagues to ensure design principles and implementation practices are well aligned with security objectives and larger strategy,
  • Verify technical problems are resolved in a timely and cost-effective manner,
  • Establish software baselines,
  • Run and deliver reports as required,
  • Collect and report metrics as required,
  • Contribute to the tuning of system configurations for redundancy, performance, security, and data protection.
  • Apply OS patches and upgrades,
  • Package and deploy applications and packages,
  • Apply application-specific patches and updates,
  • Troubleshoot updates and push-related issues,
  • Create and maintain operating system images and task sequences,
  • Endpoint management platforms administration,
  • Develop and document solutions to known issues in the team knowledge base,
  • Contribute towards providing solutions to assist with service management practices such as, but not limited to, service configuration management, service catalogue management, service request management, and change control.

What will convince us that you are The One?

  • Excellent attention to detail, customer service skills, multi-tasking skills, ticket management/documentation skills, written and verbal communication skills REQUIRED,
  • Project Management - Develop necessary project plans to ensure timely and efficient completion of assigned projects. This includes tracking statistical data, performing research, outlining project tasks, and developing necessary management reporting,
  • Direct the day-to-day operational responsibilities,
  • Ability to work with all levels of staff within and outside of IT and outside the organization,
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources,
  • Solid knowledge of business information systems,
  • An interest in the way organizational processes work.

What will convince us even more?

  • Subject Matter Expert Mobile Device Management (Intune, JAMF, Apple Business Manager),
  • Endpoints Management Solution (JAMF, Microsoft Endpoint Manager etc.),
  • Enterprise-level knowledge of Mac OS & Windows, IOS & Android Products,
  • Endpoints Security Management (Defender ATP, Encryption),
  • IT Asset Management (JIRA, ServiceNow etc.),
  • Hands-on experience with software development and documentation,
  • Experience working in a team-oriented, collaborative environment,
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.

Benefits & Perks

  • Self-development

    Don't like to stand still? Neither do we. Build your career path during internal and external trainings, company webcasts and industry conferences

  • Modern computer equipment

    Excellent work requires the best equipment. At Synerise we will supply your work tools according to your needs

  • Flexible working hours

    Are you an early bird or a night owl? Choose when and where you want to work.

  • No dress code

    Dress up, dress down, just get dressed in whatever way makes you comfortable

  • Power-ups!

    We want to feel good. We provide everyone with a package of healthy snacks, private medical health care and a multisport card

  • Play & fun

    Like to enrich your work with a little bit of entertainment? We do it regularly during Let's Talk and Have a Beer meetings, weekly football matches with Synerise Team or while playing with our dogs

Status:

Ongoing

Location:

Poland, Cracow/Warsaw
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