Real-time data management makes it possible to take advantage of small windows of opportunity before the close by delivering just the right content at just the right time.
Every customer interaction is being processed by AI algorithms and executed by world-class personalization tactics that drive results. Thanks to this, retail companies can deliver the next-best offer in every possible channel.
Almost unlimited analytical capabilities help to understand customer behavior and get actionable insights for future activations. Eliminate guesswork and provide exactly the content and experience that customers expect.
Proper data collection is the key to a better understanding of the customer
Customer behaviors and habits are constantly changing
Real-time data processing is necessary for correct segmentation
Synerise works at the top of all the solutions used and gives additional amazing possibilities
Duka is a premium brand in the segment of sales of kitchen and gift products used the potential of the Synerise platform to improve key indicators in digital customer communication channels. The first sales increases were visible just 24 hours after implementation. Here’s a closer look at the results of AI recommendations in the DUKA online store and how they help the brand gain and retain customers.