Real-time data management helps with gathering all the data about customer behavior at all possible touch points. This makes it possible to create a 360○ customer view.
Every customer interaction is being processed by AI algorithms and executed by world-class personalization tactics that drive results. Thanks to this, telco companies can deliver the next-best offer in every possible channel.
Almost unlimited analytical capabilities help to understand customer behavior and get actionable insights for future activations. Eliminate guesswork and provide exactly the content and experience that customers expect.
Proper data collection is the key to a better understanding of the customer
Customer behaviors and habits are constantly changing
Real-time data processing is necessary for correct segmentation
Synerise works at the top of all the solutions used and gives additional amazing possibilities
Synerise cooperates with Orange Polska, the market leader in mobile telecommunications, internet and data transmission, by supporting their digital transformation and providing customers with the best experience of using modern technologies. Synerise solutions help Orange acquire and retain satisfied customers, driving an increase in the share of digital channels in overall sales.