Synerise MCP Server
Connect your AI assistants directly to your Synerise workspace. Query analytics, inspect campaigns and workflows, retrieve profiles, and explore your data through natural language — securely and read-only.
What is the Model Context Protocol?
The Model Context Protocol (MCP) is an open standard introduced by Anthropic. It acts as a universal bridge between AI clients and the external tools and data they need — a common language that lets assistants reach beyond their own knowledge and work with live systems.
Instead of building a bespoke integration for every assistant, MCP defines one consistent interface. Any MCP-compatible client can speak to any MCP server — including the Synerise MCP Server.
What the Synerise MCP Server enables
The Synerise MCP Server lets you connect any MCP-compatible client — Claude, Claude Code, Codex, or your own custom agents — to a Synerise workspace. From there, your assistant can:
Everything is read-only — your assistant can look, calculate, and report, but never change your workspace.
Coverage across your workspace
The server exposes read access to product areas spanning analytics, campaigns, AI, CRM, loyalty, and more.
Account
Confirm which workspace an assistant is connected to and understand the scope it operates in.
Analytics
Query reports, aggregates, and metrics to answer performance questions in natural language.
Campaigns (Experience Hub)
Inspect campaigns, communications, and their configuration across channels.
Automation
Explore workflows and automation scenarios to understand how journeys are orchestrated.
AI Recommendations
Review recommendation models, their setup, and the catalogs they draw from.
AI Search
Examine search configurations and how behavioral ranking is applied to results.
AI (Predictions & AB Tests)
Look into predictive models, experiments, and their outcomes.
CRM
Retrieve customer profiles, attributes, and segments for context-aware answers.
Loyalty
Browse loyalty programs, tiers, promotions, and rewards structures.
Assets
List creative and content assets available within the workspace.
Events
Inspect event definitions and behavioral schemas captured in the workspace.
Mobile SDK
Access guidance for mobile SDK setup and behavioral tracking on apps.
VTEX
Reference guidance for the VTEX commerce integration and its data flows.
Built for every role
Whatever your job, the Synerise MCP Server turns your AI assistant into a direct line to your workspace.
Analyst
Pull performance metrics and behavioral trends without touching a dashboard.
Marketer
Review live campaigns and audiences before launching the next initiative.
Developer
Explore event schemas, models, and configurations while building integrations.
Operations
Verify workflows, loyalty rules, and configuration state across the workspace.
Available tools
A grouped reference of what the server exposes, area by area — each with an example prompt to try.
Account
Confirm connection context and the workspace an assistant can see.
Analytics
Retrieve reports, aggregates, and calculated metrics on demand.
Campaigns (Experience Hub)
Inspect campaigns and communications configured across channels.
Automation
Explore workflows and automation scenarios in the workspace.
AI Recommendations
Review recommendation models and the catalogs behind them.
AI Search
Examine search configuration and behavioral ranking setup.
AI (Predictions & AB Tests)
Look into predictive models, experiments, and their results.
CRM
Retrieve customer profiles, attributes, and segments.
Loyalty
Browse loyalty programs, tiers, promotions, and rewards.
Assets
List creative and content assets stored in the workspace.
Events
Inspect event definitions and behavioral schemas.
Mobile SDK
Reference guidance for mobile SDK setup and tracking.
VTEX
Reference guidance for the VTEX commerce integration.
Getting started
Connecting is a no-code setup that takes just a few minutes with any MCP-compatible client.
Connect a client
Use any MCP-compatible client — such as Claude Code — with the Synerise MCP Server. It's a no-code setup that takes only a few minutes.
Log in & pick a workspace
You authenticate with your Synerise account and choose the workspace you want the assistant to connect to.
Verify the connection
Confirm everything is wired up by simply asking your assistant which workspace it is connected to.
For the exact connection steps — including supported clients and configuration details — head to the official Synerise documentation.
Read the documentationSecure and governed by design
Every connection is bounded, permissioned, and read-only — so AI access never compromises your data.
Read-only by design
The server can retrieve, list, and calculate — but it can never create, update, or delete workspace data. There is no path for an assistant to change anything in your environment.
Workspace-scoped access
Every connection is bound to a single workspace and acts strictly under the permissions of the logged-in Synerise account. If the account lacks access, the request returns an authorization error (e.g. 403) instead of data.
On-demand, no streaming
There is no real-time event streaming and no background subscription. Data is only fetched in response to an explicit request from the assistant — nothing is pulled or pushed on its own.
Privacy-aware usage
Customer-profile data may contain personal information. Access follows your existing account permissions, and usage should align with your organization's data-privacy policies.
Bring your AI assistant to Synerise
Connect an MCP-compatible client to your workspace and start asking questions in natural language — securely, and in minutes.